Returns & Exchanges
At RIHOAS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unworn condition. Whether you need a different size or a full refund, our streamlined process ensures your fashion experience remains effortless.
Initiate Your Request
Log into your RIHOAS account and visit the 'My Orders' section to select the items you wish to return and receive a Return Authorization.
Prepare the Package
Securely pack the items in their original packaging with all tags attached, ensuring the invoice or return slip is included inside the parcel.
Ship the Items
Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location or schedule a pickup.
Receive Refund or Exchange
Once our quality control team inspects the returned goods, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing