Frequently Asked Questions
Everything you need to know about your RIHOAS shopping experience.
How can I track my order?
Once your order has been shipped, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your package's progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition, unworn, unwashed, and with all tags attached to be eligible for a full refund.
How long does shipping take?
Standard shipping typically takes 7-12 business days, while express shipping takes 3-7 business days depending on your location and the current volume of orders.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options available at checkout.
How do I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your own to ensure the perfect fit.
Do you ship internationally?
Yes, RIHOAS ships to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated during the checkout process.